Your own pharmacy website with online orders, UPI QR and COD
How a medical store website works in Med Dukaan: five designs, an in-stock catalogue, order requests you approve, your own UPI QR you verify, cash on delivery and WhatsApp.
By Med Dukaan TeamUpdated 3 min read
A pharmacy website lets nearby customers find your store, see what is in stock and send an order you approve, paying you directly by UPI or cash on delivery. In Med Dukaan the website runs from the same account as your billing, so stock, prices and orders stay in one place and nothing has to be typed twice.
Customers search on their phones even for the shop next door. A simple, honest website with your hours, location and medicines turns those searches into calls, visits and orders.
Key takeaways
- Choose one of five designs; switching never touches your data.
- Show only in-stock medicines you choose; purchase prices are never shown.
- Orders are requests you accept or reject; prescription items need your review.
- UPI goes to your own account and stays pending until you confirm it.
- COD has limits and PIN codes you set, and stays unpaid until collected.
What does a pharmacy website need?
- Your name, address, map link, hours, phone and WhatsApp.
- In-stock medicines with prices (if you choose to show them).
- A way to order: pickup or delivery.
- Payment options that do not need a payment gateway.
- Clear policies: privacy, returns, delivery.
How do the five designs work?
Med Dukaan has five website designs. Preview each with your own medicines and details, then use the one you like. Switching never changes your medicines, orders, customers, payments, reward points, domain or SEO settings. You can also pick a ready colour theme, add your logo and homepage banners.
How do online orders work?
- The customer adds medicines and chooses pickup or delivery.
- You get an alert in the dashboard (with sound if you turn it on).
- You accept or reject the order. Prescription medicines cannot be ordered without your review.
- When the order is billed, stock and reports update automatically.
How does UPI payment work without a gateway?
Upload your own UPI QR and UPI ID. The customer pays your account directly and enters the UTR or a screenshot. The payment stays pending verification until you check your bank or UPI app and confirm it. A screenshot alone never marks an order paid.
How does cash on delivery work?
Turn COD on or off, set a minimum and maximum order and a COD charge, and choose the PIN codes you deliver to. COD orders stay unpaid until you collect the cash.
What else can customers do?
| Feature | What it does |
|---|---|
| WhatsApp button | Chat with the store; WhatsApp opens with a message typed in |
| Buy through WhatsApp | Sends the medicine name, quantity and link |
| Customer account | Order history, tracking and reward points |
| Add to home screen | Your store opens like an app on their phone |
A WhatsApp message is an enquiry, not a confirmed order.
Illustrative example
Fictional example. A store near a residential colony puts its website QR on the counter. Regular customers save the site to their home screen and send evening orders for pickup. The owner accepts them between bills and confirms UPI payments in their bank app before marking them paid.
Common mistakes
- Listing medicines that are not in stock.
- Treating a payment screenshot as proof of payment.
- Offering delivery to areas you cannot serve.
Your pharmacy website is included with Med Dukaan. Read about UP and Bihar stores or see pricing.
Frequently asked questions
Does Med Dukaan collect payments for my pharmacy?
No. Customers pay your own UPI account or cash on delivery, and you confirm UPI payments yourself.
Can customers order prescription medicines online?
Not without your review. Prescription medicines cannot be ordered until the pharmacy reviews the request.
Can I change my website design later?
Yes. Switch between five designs any time; your medicines, orders, customers, payments and settings stay the same.
Does the website show my purchase prices?
No. Purchase prices are never shown. You choose whether to show selling prices and stock.
- #pharmacy website
- #online orders
- #UPI
- #COD
Product team, Appluk Private Limited
The people who build Med Dukaan, pharmacy software for Indian medical stores. We write about how the software works and how stores use it day to day.
